Shipping & Returns | Free Shipping Over £50 & Free Returns | Bravado Designs UK Shipping & Returns | Free Shipping Over £50 & Free Returns

Shipping and Returns

Due to these uncertain times, we are offering Free Shipping with no limitations for the foreseeable future.

For more information on shipping and returns, make sure to reference our Shipping and Return rules below.

If you have any questions about orders, shipping, returns and/or products, please contact us at 416 466-8652. We'll be happy to help you Monday to Friday (9AM to 5PM EST). If it's after business hours, don't hesitate to send us an email at: customerservice@bravadodesigns.com

 

Our Bravado Promise: The bra you'll love to wear

From the best product to the best service, we work every day to give you peace of mind when you buy a Bravado Designs Nursing Bra. You will get a quality garment that provides comfort, support and allows you to successfully breastfeed your baby.

Our Customer Service Specialists are here for via email and phone support to ensure you get the right fit and the right bra. We’re happy to help and want to make sure you have the best nursing bra for you!

FLAT SHIPPING RATE:£11.25. Free shipping for orders over £50.

Please allow 4-10 business days (excluding weekends and holidays) to receive your order.


Where do you ship?

Through bravadodesigns.com/uk we ship only to the United Kingdom. Unfortunately, there are some areas in the UK that we are unable to ship to including: Northern Ireland:  BT,  Channel Islands Guernsey and Jersey: GY, JE, Outer Hebrides: HS, Isle of Man: IM, Scottish Highlands and Isle of Skye: IV, Orkney Inseln: KW, Shetland Islands: ZE Firth of Clyde Islands: KA27-28, Region Argyll and Bute with Loch Lomond and Inner Hebrides: FK17-21, PA20-38, PA41-49, PA60-80, PH16-50, Isle of Wight: PO30-41, Isles of Scilly: TR21-25


What is eligible for return?

Bras, tanks and camis may be returned up to 30 days from the date of purchase, provided they have only been tried on and not worn or washed, and are in “new” condition.


What is not eligible for Return?

For hygienic reasons, underwear cannot be returned.
Final sale items, discontinued styles, and non-apparel (e.g. Washable Nursing Pads) cannot be returned.


How do returns work for products purchased during a tiered promo?

When returning an item purchased during a tiered promo that requires a minimum threshold of spend, the amount refunded back to you will be based on a new calculation that takes into account the subtotal minus the returned item. The refund will reflect the applicable discount based upon that new amount.

Please contact customer service at +1 416 466-8652 to issue your refund.


Who pays for return shipping?

The cost of sending the garment back to the Bravado Designs warehouse (Netherlands) is paid for by the consumer.


What is a product defect?

Bravado Designs will replace a manufacturer’s defect on any of our products within 30 days of product purchase. Defects may extend to clips (that are broken, will not stay closed, will not open), stitching, defects in fabric and/or trims etc. Some defects only appear with wear. Each garment will be evaluated for defects by our Quality Assurance Department. If you believe your garment is defective, please contact us at customerservice@bravadodesigns.com immediately.


Can I exchange my bra for another size/colour/style?

We do not offer exchanges. If you wish to exchange a product, you will need to return your purchase for a full refund, and place a new order.


How do I return an Item?
  1. Fill out the Return Form enclosed in your order, and pack it with the item(s) you are returning - please note this is not pre-paid.
  2. Where possible, use the original box and packing materials to prevent damage in transit.
  3. Send your returns through your local post office. COD’s will not be accepted.
  4. Please keep the tracking information so you can check the status of your package.

When will I receive my refund?

Please allow 1-2 weeks from the day we receive your items at our warehouse. Please wait for the duration period noted, and call us if your credit is not received within that time frame. Bravado Designs reserves the right to evaluate all returns/exchanges before issuing a credit.